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Frequently asked questions
What does the typical process for a new client look like?
Our process begins with an initial consultation to understand your needs and objectives. We then develop a tailored strategy and action plan specific to your goals. We ensure transparent communication and provide regular progress updates throughout the project.
Do you assist with customs clearance and documentation?
Yes, this is a core part of our services. We help you navigate customs regulations, ensure all necessary documentation is prepared accurately, and coordinate with logistics partners for a smooth clearance process.
What makes your consultancy service different?
Our differentiator is our blend of practical, on-the-ground experience with data-driven strategy. We go beyond just giving advice; we work as an extension of your team to achieve tangible results for your business.
How do you ensure client confidentiality?
Client confidentiality is our utmost priority. We use strict non-disclosure agreements (NDAs) and secure digital systems to protect all sensitive information. Your trust is the foundation of our business relationship.
Which countries do you trade with?
We trade across multiple regions, including Africa, the Middle East, and Europe — focusing on building strong and long-term business relationships between Türkiye and international partners.
Are you a manufacturer or a trading company?
We are primarily a trading and sourcing company. However, we collaborate closely with verified manufacturers and producers to ensure consistent quality and reliable supply.
What does your company do?
We are an international trading company based in Türkiye, specializing in the import and export of food products, medical and hygiene items, construction materials, and furniture. We connect reliable suppliers and buyers across global markets to ensure smooth and sustainable trade operations.
Do you offer private labeling or customized packaging?
Yes. We can provide private labeling and packaging services according to your brand requirements, subject to minimum order quantities.
Can you source specific products upon request?
Absolutely. Our sourcing team can locate and verify reliable suppliers for the exact products you require.
What are your minimum order quantities (MOQ)?
MOQs vary depending on the product type and supplier. Please contact us with your specific product interest for details.
Which shipping methods do you use?
We offer sea freight, air freight, and land transport options depending on your destination, budget, and urgency
Do you handle export documentation and customs clearance?
Yes, we manage all export documentation and assist with customs procedures to ensure a smooth transaction.
What payment methods do you accept?
We accept bank transfers (T/T), letters of credit (L/C), and other internationally recognized payment methods depending on order value and client relationship.
Are your products compliant with international standards?
Yes, our products meet the required international and regional standards, and we provide certificates such as ISO, HACCP, or SGS when applicable.
Do you attend international trade fairs or exhibitions?
Yes, we regularly participate in global trade events to connect with new partners and showcase our products.
What kind of trade consultancy services do you offer?
We provide consultancy services in areas such as:
Market research and entry strategies
Product sourcing and supplier verification
Import/export documentation and compliance
Trade facilitation between Türkiye and African markets
Business development and partnership matching
Can you help me establish a business or trade link in Türkiye?
Yes, we assist foreign companies in setting up business operations, finding local distributors, or establishing strategic trade partnerships within Türkiye.
Who can benefit from your consultancy services?
Our services are ideal for:
Businesses seeking to enter new export or import markets
SMEs looking for reliable suppliers or buyers
Entrepreneurs aiming to expand trade between Türkiye and Africa
Organizations in need of market intelligence or feasibility studies